Dash Fashion

1. Information we collect

We collect information you give us directly, information collected automatically, and information from third parties:

Account & order info: name, email, phone, shipping and billing addresses, order history
Payment information: processed securely by our payment provider — we never store full card numbers
Usage data: pages viewed, browser type, device information, IP address, referring URLs
Communications: messages you send via our contact form, email or customer support

2. How we use your information

To process and fulfil your orders, including shipping and returns
To create and manage your account
To respond to customer service requests
To send order confirmations, shipping updates and — where you've opted in — marketing emails
To improve our website, products and customer experience
To detect and prevent fraud or unauthorised activity

3. Cookies & tracking technologies

We use cookies and similar technologies to keep you logged in, remember your bag contents, understand how you use our site, and personalise content and ads. You can control cookies through your browser settings; disabling them may affect how parts of the site function.

4. Sharing your information

We do not sell your personal information. We share it only with:

Service providers who help us operate — payment processors, couriers, email and hosting providers
Professional advisors, where necessary, such as auditors or legal counsel
Law enforcement or regulators, when required by law
A buyer or successor, in the event of a merger, acquisition or sale of assets

5. Data retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically kept for at least 6 years for tax and accounting purposes.

6. Your rights & choices

Depending on where you live, you may have the right to:

Access, correct or delete the personal information we hold about you
Object to or restrict certain processing
Withdraw marketing consent at any time via the unsubscribe link in our emails
Request a copy of your data in a portable format

You can update most account information directly from My Account, or contact us to make a request.

7. Security

We use industry-standard technical and organisational measures — including encryption in transit — to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Children's privacy

Dash Fashion is not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Privacy Policy